Our services and solutions enable our clients to optimise their IT estates and achieve effective governance, assure digital transformation, manage their risk, compliance and performance. Our clients use our intelligence to avoid unnecessary costs and financial penalties, whilst optimising their IT investments.

 

Client: UK Charity

 

The Challenge: IT Asset Management Transformation

  • A UK wide organisation exiting a complex and highly publicised IT transformation programme, delivering many new ‘digital’ capabilities and services
  • Transformation wasn’t seen as a ‘continuous change’ delivery programme
  • IT (Software) assets were poorly tracked and managed – immature IT Assess Management processes and under-utilised management tools in their hybrid infrastructure model
  • No established governance model between delivery Programme Management Office (PMO) and Business as Usual (BAU) operations
  • Software assets and their ‘current state’ soon became an ‘unknown state’
  • Significant commercial liability and contractual exposure with vendors became apparent.

 

 Our Solution

  • Immediate discovery phase – reviewing commercial, operational & technical facets:
    • A ‘rapid’ baseline of assets, licensing position & contractual exposure
    • An assessment of end-to-end project delivery & asset management processes
    • An evaluation of current asset management tools, their effectiveness & usage
  • Identification & implementation of quick wins (e.g. mitigate immediate ‘high value’ risks)
  • Defined a Target Operating Model (TOM) to optimise commercial, operational & technical facets going forward
  • Designed & delivered a governance model between the PMO and BAU, establishing constant feedback loop & reporting
  • A combined client and Derive Logic delivery transformation team, ensuring skills & knowledge transfer to the client
  • A ‘light touch’ managed service, ensuring continuous governance and software compliance.

 

Real Outcomes

  • Optimisation of IT assets & use of existing management tools
  • Up-skilling client personal to take true ownership of the TOM
  • Continuous compliance & known ‘current state’ of assets
  • Asset risks mitigated to a value of >£1.5M in year one alone
  • ITAM governance & best practice model implemented across PMO & BAU operations.

 

Our Solutions

On-Premise

On-premise Services

Outsourcing

Outsourcing Services